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A labeled placement sits above the ranking. Buying it does not move anyone up or down.
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Updated 2026-10-13
Support agents and ticket AI. Ranked by whether they resolve a conversation or only sit on top of a queue you already have.
Paid placement. Not part of the ranking.
A labeled placement sits above the ranking. Buying it does not move anyone up or down.
See sponsorshipsOrder is fit, quality, price and access, then freshness. Sponsorship is not an input.
A support agent trained on your help center, living in the Intercom inbox.
Priced per resolution on top of Intercom. Check Intercom for the current rate.
AI on the ticket system a lot of support orgs already run.
Add-on to Zendesk Suite. Pricing is quote-based for many teams.
A support agent built to resolve the issue, not only deflect it to a help article.
Enterprise pricing. Talk to Decagon for a quote.
Enterprise customer agents, for a brand that needs a controlled front line.
Enterprise contracts. No public self-serve price.
Sponsors
Sample logos so the strip is visible. Swap them in the sponsors file. They never change a rank.